Privacy Notice

Last updated: September 2026

Chapter Talent ("we", "us", "our") is a finance recruitment business operating across London & the South. This notice explains what personal data we collect, how we use it, and what rights you have under UK data protection law (including the UK GDPR and the Data Protection Act 2018).

1. Who we are

Chapter Talent is the data controller for the personal data described in this notice. If you have any questions, you can contact us at hello@chapter-talent.com.

2. What data we collect

Depending on how you interact with us, we may collect:

• Candidates: your name, contact details, CV, employment history, qualifications, and any other information you choose to share with us, including via file uploads on our contact form.
• Clients: your name, company name, job title, contact details, and information relating to roles you ask us to help fill, including any job specifications you upload.
• Website visitors: technical information such as browser type, device information, and usage data collected via cookies and analytics tools (see Section 5).

3. How we use your data

We use your personal data to:

• Match candidates with suitable roles, and clients with suitable candidates
• Respond to enquiries submitted through our contact form
• Communicate with you about roles, applications, or recruitment services
• Improve our website and services
• Comply with our legal obligations

Our legal basis for processing this data is typically our legitimate interests in providing recruitment services, your consent (for example, when you submit the contact form), or, where relevant, the steps necessary to enter into a contract with you.

4. Who we share your data with

We may share candidate information with client businesses for the purpose of recruitment, and we use trusted third-party service providers to help us run our website and business operations (for example, website hosting and form-submission handling). We do not sell your personal data to third parties.

Some of our service providers may be located outside the UK. Where this is the case, we take steps to ensure your data is protected in line with UK data protection law.

5. Cookies and analytics

Our website uses cookies and analytics tools to help us understand how visitors use the site and to improve your experience. These may include performance and analytics cookies. You can control or disable cookies through your browser settings at any time; please note that some parts of the site may not function as intended if you do so.

6. How long we keep your data

We retain personal data for as long as necessary to provide our recruitment services and to comply with legal, accounting, or reporting requirements. Candidate data is generally retained in line with standard recruitment industry practice, after which it is securely deleted or anonymised.

7. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data in certain circumstances
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at hello@chapter-talent.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Changes to this notice

We may update this notice from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact us

If you have any questions about this notice or how we handle your personal data, please get in touch at hello@chapter-talent.com or via our contact page.